Our no hassle returns policy makes getting the right size a breeze. Unused merchandise is eligible for a full refund within 30 days from receipt of order. To initiate your return, please contact our customer service team at firstname.lastname@example.org.
Please be sure to have your order information available so we can process your return.
LongBayStore reserves the right to approve all returns, and has the right to refuse a refund request if it does not comply with our policy requirements.
If your product is defective, please our customer service team at email@example.com.
Once your return has been initiated, please allow up to 7-10 business days to process your return and credit your original form of payment.
LongBayStore does not refund shipping charges.
RETAIL STORE PURCHASES
LongBayStore does not accept returns or exchanges on products purchased at department stores or specialty retail stores. Returns or exchanges must be made in the store where the item was originally purchased.